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31 Aug 2022
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Visual Building Premium stopped running 18 Nov 2016 08:04 #2667

Please send the application log file to support@cygnicon.de. The file app.log can be found in your user Directory, e.g. c:\USERS\Your_Username\Documents\Visual Building....

And a short description what exactly happens, as far as you can see it.

Thank you in advance

Thomas

Visual Building Premium stopped running 17 Nov 2016 20:21 #2665

  • Tony Spencer
  • Tony Spencer's Avatar Topic Author
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So back at the start of the year it took me weeks to get Premium to run on a new HP laptop (search forum for McAfee for my previous posts). In the end I had to fully uninstall McAfee, install VB, then reinstate McAfee. I used the software successfully for a few weeks, leave it over the summer, come back and the old problem has returned. The software refuses to launch. I can only assume at some point a McAffee scan has knobbled it again.

Has anyone else reported issues this year and has any patch been issued for VB to resolve this?
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