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31 Aug 2022
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Virus concerns 17 Jun 2013 09:16 #806

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We regularly update our install files, and after such updates, many users are concerned that they receive virus warnings such as:

THIS IS NOT A VIRUS. The virus checker is only warning you that the file is new, e.g. less than 1 week old.
This is what is called a false positive, and many other legitimate software companies complain that such files are quarantined for no other reason than being new.

Some of the more aggressive virus checkers will simply delete/quarintine the file, and you will then need to recover the file from folder where it has moved the file to.

Norton does provide software publishers with a system to add new files to their "white list", each and every time we update a file....

Applies to all versions of Visual Building
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