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Visual Building License Instructions


Please note that these license instructions are appropriate for:

  • Visual Building Basic 
  • Visual Building Professional
  • Visual Building Premium

We apologise if these simple instructions are verbose, but this is for users that have never extracted a file from an email before. Competent users need only follow the instruction within the software.

With version 12 we have changed the start dialog design. So the description below shows the layout of previous Visual Building Products. The following screenshot is for version 12 and higher.

The principle is basically the same. Install the version. If you are in a trial mode click on the "test" button. If you already purchased a version and you want to request a license key for final activation there are two options:

1. Click on email. The software tries to open your email program and inserts a "LicenseRequest.xml" file which you can manually forward to license@visualbuilding.co.uk .

Note: there is no background activity or hidden email transfer. If your email program does not open, please do that manually.

2. Click on "COPY" in our start dialog. This button copies the email request information to your windows clipboard.

Now open an email and paste these information by pressing CTRL + V . Send your email to license@visualbuilding.co.uk .

That's it for now. You will receive an email with your license key and some few instructions how to activate the software. 


Licensing dialog Version 12



1. Start Visual Building

Until Visual Building is licensed it will run in trial mode for 3 days. When in trial mode you have access to all features.

If Visual Building is not licensed the following dialog will display.

Click on the Request license button




3.2 Request License

So that we can send you a license key, we will need your unique serial number, which is displayed in the Serial Nr field.

Please note that the serial number is normally 8 blocks of 4 characters in this format:






3.3 Request License via email

Click on the Request via e-mail drop down button.




This will display a panel to allow you to enter your Name (required) and Company Name (if appropriate).

When you have entered the data click on Get license by e-mail button, which will then activate your email program.

Note: there is no background activity or hidden email transfer. If your email program does not open, please do that manually, see further instructions below.


3.3.1 Activate Outlook or other Email client

If you have email capability on the computer you are installing on and an email client that will react to such a request, then click on the Get license by e-mail button.



The above image is from Outlook, but your email client program may look different.

This will automatically create an email with the license request, which you should sent to license@visualbuilding.co.uk


For your information the information that you send is contained in the small xml file and comntains data similar to the above.

If successful you can ignore step 3.4 and proceed to step 3.5


3.4 Request License via email from another Computer

If you do not have an email client that will respond to the previous step, then click on the Request Offline drop down button (the arrows on the right end). This will display a panel to allow you to enter your Name (required) and Company Name (if appropriate). Click the Copy information to clipboard button to copy the details to your clipboard.




3.4.1 Start your Email Program





Manually start your email client and paste the contents of the clipboard into the email (click in your email text field and press CTRL + V on your keyboard) and email to license@visualbuilding.co.uk


3.4.2 Information Required

If you are sending the email from another computer or device then the information we require is:

  • Visual Building Version (Professional or Premium)
  • Your Name
  • Your Comany Name (if appropriate)
  • Serial Number

We will respond to your license request within 24 hours during working days, however, please allow for weekends and public holidays.


3.5 Receiving your License Key

You will receive the License Key email which will have a file attached- this is your license key. Save this XML - file to your desktop.

Please note that you can only read the .XML file using Visual Building License Panel. If you attempt to read it using any other program, or double click on it, Windows will generate an error saying it can not open the file.


3.5.1 Start Visual Building

Start Visual Building and you will be presented with the License Panel:




3.5.2 Click Read License File button

In the Visual Building License Panel click the Read License file button and this will activate the File browse dialog window:


3.5.3 Navigate to Desktop Folder

Click on the Desktop folder in the left pane and the contents of the desktop will be displayed in the right pane, where you will find the .key file (or an *.xml file for version 5 and higher).




3.5.4 Select .Key file

Select the .key file (or .xml) and then click on the Open button.

Visual Building will now read in the license file, and your Visual Building is now licensed.


3.5.5 Enjoy using your licensed Visual Building

You can now discard the .zip file, folder and .key file from your desktop.


4. Problems

4.1 License is for a different program




If you receive such an error, it is possible that you are trying to license a different version. For example you installed Visual Building Professional but purchased a Visual Building Premium license. This error may also occur if you installed an older version of Visual Building.

Please make sure that you requested a license for the same version that you have installed.


4.2 Windows can't open this file




You will get this error message if you double click on the .key or .xml file or attempt to open it with any other program. Please go to step 3.5.2 and read the key in using Visual Building's license panel.