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Visual Building License Instructions

Visual Building License Instructions

 

Please note that these license instructions are appropriate for:

  • Visual Building Basic 
  • Visual Building Professional
  • Visual Building Premium

We aplogise if these simple instructions are verbose, but this is for users that have never extracted a file from an email before. Competent users need only follow the instruction within the software.

 

1. Start Visual Building

Until Visual Building is licensed it will run in trial mode for 7 days. When in trial mode you have access to all features.

If Visual Building is not licensed the following dialog will display.

Click on the Request license button

 

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3.2 Request License

So that we can send you a license key, we will need your unique serial number, which is displayed in the Serial Nr field.

Please note that the serial number is normally 8 blocks of 4 characters in this format:

 

xxxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx

 

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3.3 Request License via email

Click on the Request via e-mail drop down button.

 

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This will display a panel to allow you to enter your Name (required) and Company Name(if appropriate).

When you have entered the data click on Get license by e-mail button, which will then activate your email program.

Note: there is no background activity or hidden email transfer. If your email program does not open, please do that manually, see further instructions below.

 

3.3.1 Activate Outlook or other Email client

If you have email capability on the computer you are installing on and an email client that will reacty to such a request, then click on the Get license by e-mail button.

 

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The above image is from Outlook, but your email client program may look different.

This will automattically create an email with the license request, which you should sent to license@visualbuilding.co.uk

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For your information the information that you send is contained in the small xml file and comntains data similar to the above.

If successful you can ignore step 3.4 and proceed to step 3.5

 

3.4 Request License via email from another Computer

If you do not have an email client that will respond to the previous step, then click on the Request Offline drop down button (the arrows on the right end). This will display a panel to allow you to enter your Name (required) and Company Name(if appropriate). Click the Copy information to clipboard button to copy the details to your clipboard.

 

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3.4.1 Start your Email Program

 

 

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Manually start your email client and paste the contents of the clipboard into the email (click in your email text field and press CTRL + V on your keyboard) and email to license@visualbuilding.co.uk

 

3.4.2 Information Required

If you are sending the email from another computer or device then the information we require is:

  • Visual Building Version (Professional or Premium)
  • Your Name
  • Your Comany Name (if appropriate)
  • Serial Number

We will respond to your license request within 24 hours during working days, however, please allow for weekends and public holidays.

 

3.5 Receiving your License Key

You will receive the License Key email which will have a file attached- this is your license key. Save this XML - file to your desktop.

Please note that you can only read the .XML file using Visual Building License Panel. If you attempt to read it using any other program, or double click on it, Windows will generate an error saying it can not open the file.

 

3.5.1 Start Visual Building

Start Visual Building and you will be presented with the License Panel:

 

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3.5.2 Click Read License File button

In the Visual Building License Panel click the Read License file button and this will activate the File brose dialog window:

 

3.5.3 Navigate to Desktop Folder

Click on the Desktop folder in the left pane and the contents of the desktop will be desplayed in the right pane, where you will find the .key file (or an *.xml file for version 5 and higher).

 

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3.5.4 Select .Key file

Select the .key file (or .xml) and then click on the Open button.

Visual Building will now read in the license file, and your Visual Building is now licensed.

 

3.5.5 Enjoy using your licensed Visual Buildding

You can now discard the .zip file, folder and .key file from your desktop.

 

4. Problems

4.1 License is for a different program

 

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If you receive such an error, its possible that you are trying to license a different version. For example you installed Visual Building Professional but purchased a Visual Building Premium license. This error may also occur if you installed an older version of Visual Building.

Please make sure that you requested a license for the same version that you have installed.

 

4.2 Windows cant open this file

 

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You will get this error message if you double click on the .key or .xml file or attempt to open it with any other program. Please go to step 3.5.2 and read the key in using Visual Building's license panel.

 

 

 

 

 

 


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