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06 Jul 2021
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Roof overhang works incorrectly 14 Jun 2017 23:44 #2738

  • Andre Delahaye
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Hi Thomas,

I am now trying to insert a dormer roof on my roof, but actually on a part which is a roof extension.
The dormer window is actually lower that the roof layer floor level and when I set a negative height on the left and right dormer roof portions, the walls disappear.

I think that it is some kind of complexity that the software cannot cope with.

Could you please suggest a way round it?
I have e-mailed you my project and a picture of the house to show you what I am trying to achieve.

Thank you very much
Andre

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Roof overhang works incorrectly 29 May 2017 13:04 #2734

  • Andre Delahaye
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Thank you very much Thomas.

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Roof overhang works incorrectly 29 May 2017 08:42 #2733

Hi,

could you please send us the project file (*.cyp file) to customercare@visualbuilding.co.uk .

If possible, add a screenshot of the roof side with this problem or mark it in your Project with a 2D drawing element.

Thank you

Thomas

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Roof overhang works incorrectly 29 May 2017 02:04 #2731

  • Andre Delahaye
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Hello,
I am fairly new to the program but cannot work out what I am doing wrong with the roof.
The roof builds correctly (amazing calculations by the way) but when I try to adjust the overhang, one portion does not adjust. This seems to be where untrimmed green planes are showing in the 3D preview window.
Are you able to help with this? What am I doing wrong?

Thank you very much for the support.

Regards

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